Cleaning, FM & Service Operations Platform

Run your operation from one place.

Workforce, service delivery, assets, safety, compliance and AI — connected across every client, contract and site.

Schedule people, prove service, manage equipment, protect workers and act on exceptions before they become problems.

Free for up to 3 sites. No AI on Free. Upgrade when you are ready.

Already paying for multiple systems? Calculate your software & operations cost

Live operations

Illustrative product view

Today

Attendance

38 checked in

Service delivery

412 tasks completed

Asset issues

3 need attention

SafeWorker

All workers accounted for

Exceptions

6 need review

Area QR scanned

Task checklist opened · evidence ready

The problem

Operational proof is still scattered.

Workforce, service, safety and equipment records are too often split across messages, paper, spreadsheets and disconnected systems.

Operational problems

WhatsApp rota gapsMissed clock-insPaper cleaning plansManual reportsAsset spreadsheetsService tickets lost in emailLone workers without visibilityClient complaintsEquipment moved between sitesCompliance records scattered

One connected operating model

From planning the work to proving the outcome.

Keep ownership, delivery evidence and exceptions connected through the full operational cycle.

Connected operational workflow

  1. 01

    Plan

    Create shifts, cleaning plans and service standards.

  2. 02

    Staff

    Allocate employees, roles, sites and equipment.

  3. 03

    Deliver

    Clock in, complete tasks and capture evidence.

  4. 04

    Protect

    Use check-ins, SOS and managed escalation.

  5. 05

    Manage

    Maintain equipment, PAT records and service history.

  6. 06

    Prove

    Publish client-safe evidence and audit history.

  7. 07

    Improve

    Act on exceptions, utilisation and governed insights.

The platform

One system for the operation behind the service.

Start with the workflows you need now, while keeping people, service evidence, equipment and oversight connected.

Workforce operations

Run the workforce

Plan, deploy and manage distributed teams without relying on spreadsheets, WhatsApp threads and manual timesheets.

Explore Workforce

Connected capabilities

ShiftsOpen-shift broadcastCalendarAttendanceLive AttendanceTimesheetsAvailabilityPayroll exportsEmployee VaultID Cards

Service delivery & proof

Prove the service

Turn contract requirements and cleaning specifications into live work, then keep the evidence attached to the service.

Explore Service Delivery

Connected capabilities

Cleaning PlansService StandardsArea checklistsQR/NFC service areasService RunsTask completionPhotos & evidenceExceptionsProof of ServiceClient reporting

Assets & equipment

Understand every Asset

Know what equipment you have, where it belongs, what it costs, when it needs attention and — where supported — how it is actually being used.

Start with an Asset Passport. Add live tracking and telemetry where supported.

Asset RegisterQR & NFCAsset BoardsPATMaintenanceService TicketsLifecycle CostsTracker retrofitABAXUsage & metersPredictive servicingUtilisationOEM data
Explore Asset Intelligence

Asset Intelligence · illustrative

Scrubber Dryer 07

Central Hub · Service Area 1

Operational

Usage

26.4 hrs this week

Service

Due in ~18 hours

Utilisation

Low

Recommendation

Review redeployment

QR/NFCLocationTelemetryService predictionUtilisationAI insight

SafeWorker status · illustrative

Team accounted for

Active check-ins12
Due soon2
Escalations0

SafeWorker & compliance

Protect people and compliance

Give managers visibility when employees are working alone, off-site or in higher-risk environments — while keeping evidence for review and audit.

Lone-worker check-insSOSEscalationsMissed check-insHazard briefingsEmployee VaultDocument recordsPATAudit historyGovernanceData retention
Explore Safety & Compliance

AI & automation

Give managers time back

TapStation AI helps managers understand exceptions, organise actions, review operations and make better decisions — while keeping humans in control.

AI recommends. Managers remain in control.

AI AssistantTask PlannerRecurring actionsAI InboxWorkforce insightsAsset IntelligenceForecastingException summariesGoverned automation
Explore TapStation AI

Ask TapStation · illustrative

“What needs my attention today?”

3 attendance exceptions
2 service issues
1 Asset due for service
No SafeWorker escalations

Suggested actions

  • Review late shift
  • Create Asset service ticket
  • Assign follow-up task

Built for mobilisation and scale

Structure ownership from client to outcome.

Whether you run 3 sites or hundreds, TapStation keeps operational ownership and reporting structured.

ClientContractRegionSiteAreaShift / ServiceEmployee / Asset
Bulk importsMobilisation projectsEmployee onboardingAsset mobilisationTracker batchesRoles & permissionsSite setupClient PortalData exchangeMulti-site reporting

Controlled client visibility

Give clients proof without exposing your operation.

Share what the client needs to see while keeping internal operational notes, employee data and management actions private.

Explore client visibility

Connected capabilities

Client PortalProof of ServiceSite historyService calendarReportsAsset visibilityControlled exceptions

Integrations & open platform

Connect TapStation to the systems around your operation.

Use approved integrations and governed data exchange without turning the operating record into another disconnected silo.

Tracking & telemetry

ABAX integration

Pilot

Equipment data

Manufacturer integrations where supported

Integration-ready

Business systems

API, webhooks & Data Exchange

Available

Field technology

QR & NFC

Available

Built for distributed service operations

The same control across every kind of site.

For teams delivering repeatable work through people, places, equipment and evidence.

Cleaning contractorsFacilities managementSecurityEducationTransportHealthcareRetailHospitalityPublic sector

Software consolidation

How much are disconnected systems costing your business?

Time & attendance, lone worker, Asset management, proof of service, reporting, AI and tracking can quickly become a stack of separate subscriptions and duplicated administration.

Add up your current software and management overhead, then compare it with one connected operational platform.

Your current stack

Time & attendanceLone workerAsset managementProof of serviceReportingAI / automationTracking

Separate systems

7

Current annual cost

£42,600

Illustrative example only

With TapStation

1 connected operational platform

Plus optional specialist integrations where required.

Operational outcomes

Less chasing. More control.

Bring everyday management into one governed operational record.

Fewer manual admin tasks
Faster exception resolution
Clearer labour visibility
Better service evidence
Stronger Asset control
Safer lone working
Client-ready reporting
More informed decisions

Operational ROI Calculator

How much management time could TapStation save?

Model your own inputs without relying on unverified savings claims.

Calculate your ROI

Software & Operations Cost Calculator

How much are disconnected systems already costing?

Compare software spend and management overhead with a consolidated approach.

Calculate your software cost

Transparent path to value

Start small. Add capability as you grow.

Free supports up to three active sites. Paid plans add operational scale, storage and controlled access to advanced capabilities. Detailed pricing stays transparent on the pricing page.

Free

1-3 active sites

No card

£0

Forever free for small teams

Trial TapStation on a small live operation with self-service onboarding.

  • All core modules included
  • 1GB storage included
  • AI not included
Start free

Starter

4-10 active sites

£249

per month, site-based pricing

A practical launch plan for contractors moving beyond spreadsheets and WhatsApp.

  • All core modules included
  • 10GB storage included
  • AI not included
Start paid setup

Growth

11-25 active sites

£759

per month, site-based pricing

For growing FM teams that need connected shifts, attendance, proof and reports.

  • All core modules included
  • 10GB storage included
  • AI available with fair-use controls
Choose Growth

Scale

26-50 active sites

£1,534

per month, site-based pricing

For regional operations that need stronger governance and contract visibility.

  • All core modules included
  • 20GB storage included
  • AI available with fair-use controls
Choose Scale

Business

51-100 active sites

£2,499

per month, site-based pricing

For larger contractors standardising proof of service and client reporting.

  • All core modules included
  • 30GB storage included
  • AI available with fair-use controls
Choose Business

Enterprise

100+ active sites

Custom

For 100+ active sites

Custom onboarding, storage, AI allowance, support model and SLA.

  • All core modules included
  • Storage agreed commercially
  • AI available with fair-use controls
Book enterprise demo

Ready when you are

Bring your operation together.

Start with the essentials today, then add the operational intelligence your business needs as it grows. Free for up to 3 active sites.