Run your operation from one place.

Employee records

Maintain staff records, work roles, site assignments and portal invitations.Keep a consistent operational identity for each employee.

Shift planning

Create, assign, edit and publish shifts, including recurring series.Organise repeat work without rebuilding the rota each week.

Open shift broadcasts

Offer uncovered work to eligible employees and manage responses.Coordinate cover in a recorded workflow.

Availability and absence

Record availability, holiday requests and absence cases with updates and follow-up.Give planners more context when arranging cover.

Operational calendar

View shifts, service activity and related work by date and location.See competing work and scheduling conflicts.

Site management

Let authorised site managers maintain staff, shifts, attendance and equipment within assigned sites.Delegate local work while retaining company boundaries.

Available to authorised users with the relevant modules and configuration.

Clocking methods

Support app, GPS, QR, NFC and kiosk workflows where configured.Choose a clocking approach suitable for each site.

Live attendance

Show who is working, due soon, awaiting clock-in or missing clock-out.Focus supervisors on attendance that needs attention.

Employee clocking

Employees can see their shift, clock in or out and report running late.Make routine attendance updates easier at the point of work.

Timesheet review

Review worked time, queries, exceptions and approval states.Resolve differences before export.

Attendance audit

Retain attendance evidence, corrections and review context.Explain how a time record was reached.

Payroll exports

Prepare controlled export batches from reviewed records.Provide structured inputs to payroll processes.

Clocking hardware, GPS permissions and site policy determine available methods. Payroll export is not a payroll calculation or payment service.

Service hierarchy

Organise clients, contracts, regions, sites and service areas.Keep ownership and reporting aligned to the operation.

Cleaning plans

Define areas, tasks, frequencies and service requirements.Give staff a repeatable description of the work.

Service schedules and runs

Connect standards and schedules to delivery records.Follow the work from planning through review.

QR and NFC area links

Open the relevant service area and checklist from a configured identifier.Reduce searching for the right task list.

Task evidence

Record completion, photographs and supporting evidence against work.Provide context for quality reviews and client queries.

Service delivery board

Review planned, attended, completed, evidenced and approved service states.See where delivery is falling behind.

Available to authorised users with the relevant modules and configuration.

Operational exceptions

Assign owners, review urgency, resolve and verify issues.Keep corrective work accountable.

Proof of service packs

Compile evidence, review versions and approve publication.Prepare a consistent service record for client review.

Client dashboard

Show authorised clients service assurance across their permitted sites.Reduce repeated requests for service updates.

Site history and timeline

Review published service history, site activity and service calendars.Make contract reviews more factual.

Proof library and reports

Provide controlled access to approved evidence and client reports.Share useful evidence without sharing the full internal workspace.

Client Portal and Proof of Service are marked Beta in the current feature catalogue. Access requires configured client identities, scope and publication.

Asset register

Maintain identifiers, models, categories, locations and assignments.Build one equipment record across its operational life.

Asset passports and labels

Use QR or NFC identifiers and controlled public asset passports.Find the right equipment record and submit faults quickly.

Asset boards

Organise equipment views and share controlled board outputs.Make equipment status easier to review at a site.

PAT records

Record portable appliance testing, due dates and compliance holds.Make inspection status visible before equipment is returned to use.

Planned maintenance

Schedule maintenance tasks and retain completion history.Follow up on servicing instead of relying on separate reminders.

Operational lifecycle

Record state changes, transfers and retirement through governed workflows.Keep technical, safety and operational decisions traceable.

PAT is a record and workflow capability; inspection competence and legal compliance remain the customer's responsibility.

Commercial records

Manage ownership, funding, warranties, service agreements and coverage.Understand responsibility before authorising work.

Cost ledger

Record transactions, cost categories, allocations and supporting evidence.See what equipment has cost over time.

Lifecycle and forecasts

Use configured costs, assumptions and usage inputs to build projections.Make future cost exposure easier to discuss.

Decision assessments

Compare repair, replace, retain or redeploy scenarios using recorded inputs.Create a consistent basis for investment review.

Suitability and proposals

Review equipment fit, proposals, versions, implementation and outcomes.Connect an approved decision to its follow-through.

Forecasts and recommendations depend on the quality of source data and assumptions. They do not approve purchases or guarantee future outcomes.

Fault and request intake

Capture issues against assets and review incoming service requests.Give service teams a common queue of work.

Service CRM

Keep customer, contact, site and installed equipment context together.Make service conversations more informed.

Engineer workspace

Provide assigned jobs, calendars, scan history and equipment context.Help engineers get to the relevant job information.

Service visits and job sheets

Record progress, evidence, visit outcomes and job sheets.Keep the repair record connected to the original issue.

Parts and quotations

Maintain parts records, usage, quotes, approvals and purchase order context.Separate technical work from commercial authorisation.

Customer communications

Review authorised email and WhatsApp conversations with templates and logs.Retain service context through customer updates.

External service CRM is feature-gated. Messaging requires a configured provider and authorised sending. Financial and commercial visibility is separately controlled.

Partner connections

Maintain provider profiles, customer connections and approved relationships.Make the organisations involved in service work explicit.

Ticket routing

Route eligible service tickets to a connected provider for acceptance.Reduce disconnected supplier handovers.

Managed service controls

Use scoped grants and defined actions for managed partner work.Keep cross-company collaboration within agreed permissions.

Requires an approved partner relationship and the relevant grants. A connection does not provide unrestricted access to another company.

Assigned sessions

Create sessions for a worker and site with a check-in interval.Make the expected check-in schedule clear.

Worker check-in links

Issue private mobile-friendly links and QR handoffs for a session.Let a worker record a welfare update without navigating an admin workspace.

Due and missed check-ins

Review last check-in, next due time and missed check-in alerts.Identify sessions requiring direct manager follow-up.

Manager alert handling

Acknowledge and resolve in-app alerts with an audit history.Keep responsibility for follow-up visible.

Controlled pilot. Live external escalation, emergency dispatch and worker GPS capture are not established by this release. SafeWorker does not replace emergency procedures.

Personal dashboard

Show the active or next shift, work alerts and permitted shortcuts.Make the next action easier to find.

Staff Vault

Protect personal and compliance documents with additional identity verification.Keep sensitive documents behind a separate access step.

Profile and photograph

Maintain authorised profile information and profile photographs.Keep the employee identity record usable.

Identity cards

Administrators manage card records, design, artwork approvals and requests.Coordinate staff identification and card production.

Role and site permissions

Combine role profiles, individual grants or denials and assigned scopes.Delegate operational access according to actual responsibility.

Company branding

Display configured company logos across signed-in navigation.Keep the employee and admin experience recognisable.

Personal ID card display, the general staff directory, photo review and general reports are not yet available in the employee portal. Administrative card and reporting workflows are separate.

Report catalogue

Browse and run permitted operational, workforce, client and asset reports.Find reporting within the same operational context.

Labour control

Compare worked time, paid time and exceptions where configured.Focus time review on records requiring explanation.

Tasks and manager inbox

Assign tasks, review priorities and manage recurring actions.Give follow-up work an owner and a record.

Notifications and schedules

Manage in-app updates, delivery logs and client report schedules.Make communications and recurring reporting easier to track.

Data quality and audit

Review quality issues, governance records and important changes.Improve confidence in the records used for decisions.

External delivery and schedules require configured channels and running background jobs. Employee reporting access is not the same as a completed general employee reports screen.

Imports and data exchange

Use supported asset and site templates, mappings, validation, previews and batch history.Review imported changes before committing them.

Setup and mobilisation

Configure the company hierarchy, sites, users and device readiness.Roll out in controlled stages rather than all at once.

ABAX equipment integration

Connect authorised provider data to equipment identities and usage views.Add location and usage context where the provider supports it.

Tracking device lifecycle

Manage installation, receipt, replacement, removal, exceptions and renewals.Keep physical tracking devices tied to their equipment records.

Guide and Academy

Use contextual guidance, lessons, walkthroughs and readiness checks.Help staff learn relevant workflows inside the product.

Mobile foundations

Provide mobile-friendly employee web workflows and native field-app foundations.Support field access while native deployment is validated.

ABAX needs credentials, consent, supported hardware and mapping. Other manufacturer connectors are not universally available. Native mobile and offline capabilities are Beta foundations, not a universal offline guarantee.

Workforce assistance

Review rule-based rota risks, staff suggestions and time summaries.Help managers identify the work needing attention.

Asset intelligence

Explain recorded costs, forecasts and assessment inputs.Make a complex equipment review easier to understand.

Narrative drafts

Generate evidence-grounded explanations and report drafts where enabled.Prepare material for an authorised person to review.

Contextual help

Ask questions against accessible guidance and current context.Help users find relevant information without expanding their permissions.

AI depends on eligible plan, provider setup, permissions and usage controls. AI cannot approve decisions, place orders or change operational records on its own.